Terms & Conditions
Welcome to Panthère Couture. These Terms & Conditions apply to your use of www.pantherecouture.com (referred to as "the Website"). By accessing, browsing, or purchasing from our website, you agree to abide by the terms outlined here.
If you do not agree with these terms, we advise you not to use this website.
For any queries or concerns, feel free to contact us at:
Email: support@pantherecouture.com
Address: Primrose-A, 901, Ambika Florence Park, New Chandigarh, Punjab – 140901
1. Privacy
Please review our Privacy Policy, which also governs your visit to our website and outlines how we handle your personal data.
2. Electronic Communications
By visiting our website or communicating with us electronically, you consent to receive communications from us electronically. These may include order confirmations, updates, promotional material, or notices posted on the website. You agree that such communication satisfies any legal requirement that such communication be in writing.
3. Intellectual Property
All content on this site — including but not limited to images, graphics, text, videos, audio clips, product designs, logos, brand names, and layout — is the intellectual property of Panthère Couture or its content suppliers and is protected under Indian copyright, design, and trademark laws.
Unauthorized use of our intellectual property, including reproducing, copying, or modifying any part of the website for commercial use, is strictly prohibited and may lead to legal consequences.
4. Site Access
Panthère Couture grants you a limited, revocable, and non-exclusive license to access and make personal use of this website. You may not:
- Download (except page caching) or modify any part of the website
- Reproduce or exploit content for commercial purposes
- Use data mining, bots, or similar tools
- Use hidden text using Panthère Couture's name or trademarks without written consent
Any unauthorized use terminates the permission granted by Panthère Couture.
5. Your Account
If you create an account on our website:
- You are responsible for maintaining its confidentiality
- You agree to accept responsibility for all activities under your account
- You must provide accurate and complete information
We reserve the right to refuse service, suspend accounts, remove content, or cancel orders at our discretion if you violate any terms or misuse the platform.
6. Reviews & User-Generated Content
Users may post reviews, suggestions, and comments, provided they:
- Are not illegal, offensive, defamatory, or obscene
- Do not infringe on third-party rights or privacy
- Do not include viruses or spam
By posting, you grant Panthère Couture a non-exclusive, royalty-free, perpetual right to use, display, and reproduce your content. We may remove such content at our discretion without prior notice.
7. Product Descriptions & Availability
We strive to be accurate in product descriptions and photography, but we do not guarantee that all product information is complete, current, or error-free.
In rare cases where the product received differs significantly from its description or image, you may return it under our Return Policy. Availability of products may vary based on demand and inventory. We reserve the right to discontinue or update items at any time.
8. Pricing
All prices are in Indian Rupees (INR) and inclusive of GST unless otherwise mentioned. Prices are subject to change without notice.
If we discover an error in pricing:
- If the correct price is lower, we will refund the difference
- If higher, we will inform you before dispatch or cancel your order if necessary
Once an order is placed and confirmed, charges will be processed accordingly.
9. Shipping
We currently ship only within India. All domestic orders are eligible for free standard shipping.
Shipping timelines are:
- Dispatch within 3–4 business days
- Delivery within 2–5 business days after dispatch
We are not responsible for delays caused by courier partners or force majeure events like strikes or natural disasters. Please review our full Shipping Policy.
10. Returns, Exchanges & Refunds
We accept returns within 15 days of delivery, provided the product:
- Is unused and in original condition
- Includes tags, packaging, and invoice
Refunds are issued to the original payment method after product inspection.
Merchandise sold on discount or during exclusive drops is considered final sale and is not eligible for return or refund.
For full details, please contact us at support@pantherecouture.com.
11. Limitation of Liability
This website and all its content are provided on an "as is" basis. Panthère Couture makes no warranties or representations regarding website availability, content accuracy, or uninterrupted access.
We are not liable for:
- Direct or indirect damages from use or inability to use this site
- Delays or failures due to technical issues
- Any third-party services linked to this website
12. Indemnity
You agree to indemnify, defend, and hold harmless Panthère Couture, its team members, partners, and affiliates from any claims, damages, costs, and expenses arising from:
- Your use of the website
- Violation of these terms
- Infringement of any third-party rights
13. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of India, under the jurisdiction of the courts in Chandigarh, India.
Any disputes shall be resolved through arbitration under the Indian Arbitration and Conciliation Act, 1996.
In cases of intellectual property disputes, we reserve the right to seek legal relief in competent courts.
14. Modifications
Panthère Couture reserves the right to update or modify these Terms & Conditions at any time. Continued use of the site after changes implies your acceptance. We recommend reviewing this page periodically.
15. Contact Us
House of Panthère Couture Private Limited
+91 90000 50139
Email: support@pantherecouture.com